Frequent Questions About TravelTab

At TravelTab our goal is to help you Travel Smarter. Below are answers to some of the more frequent questions we get asked by our customers. If this page does not answer your question, send us an email and we’ll get you an answer – pretty quickly in most cases.

If you are currently renting a TravelTab and need assistance, please call our Customer Support Team at 877-938-7216.

1. How Do I Get TravelTab?

You will find TravelTab available for daily rental though our partners at most major rental car companies. TravelTab is available throughout the United States, Canada and Mexico. And we are growing quickly. So be sure to check out our partners for the most up to date list.

2. Which cities have TravelTab available for rent?

TravelTab is available in most major cities in the Unites States, Canada and Mexico. Be sure to check directly with your preferred rental car company to confirm availability. Check out our partner page for links to the websites of our valued partners.

Current locations to rent a TravelTab include:

United States

  • Arizona – Phoenix, Tucson
  • California – Beverly Hills, Burbank, Los Angeles, Oakland, Sacramento, San Diego, San Francisco
  • Colorado – Denver
  • Connecticut – Hartford
  • Florida – Cape Canaveral, Fort Lauderdale, Fort Myers, Jacksonville, Miami, Orlando, Palm Beach, Port Everglades, Tampa
  • Georgia – Atlanta
  • Hawaii – Honolulu, Kahului, Kona, Lihue, Maui, Waikiki, Wailea
  • Illinois – Chicago
  • Indiana – Indianapolis
  • Louisiana – New Orleans
  • Maryland – Baltimore
  • Massachusetts – Boston
  • Michigan – Detroit
  • Minnesota – Minneapolis
  • Missouri – Kansas City, St. Louis
  • Nevada – Las Vegas
  • New Jersey – Newark
  • New Mexico – Albuquerque
  • New York – New York City, Syracuse
  • North Carolina – Charlotte, Raleigh
  • Ohio – Cincinnati, Cleveland
  • Oklahoma – Oklahoma City
  • Oregon – Portland
  • Pennsylvania – Philadelphia
  • Puerto Rico – San Juan
  • Rhode Island – Providence
  • Texas – Austin, Dallas, El Paso, Ft. Worth, Houston, San Antonio
  • Tennessee – Memphis, Nashville
  • Utah – Salt Lake City
  • Washington – Seattle
  • Wisconsin – Milwaukee
  • District of Columbia – Washington DC

Canada

  • Alberta – Calgary, Edmonton
  • British Columbia – Vancouver
  • Manitoba – Winnipeg
  • Nova Scotia – Halifax
  • Ontario – Ottawa, Toronto
  • Quebec – Dorval, Montreal, Quebec City

Mexico

  • Baja – San Jose Del Cabo, La Paz, Tijuana
  • Jalisco – Guadalajara, Puerto Vallarta
  • Quintana Roo – Cancun, Cozumel, Playa Del Carmen
  • Sinaloa – Mazatlan
  • Nuevo León – Monterrey
3. Can I buy a TravelTab?

No, we do not sell TravelTab. But you can rent one for a daily fee at most major rental car companies in North America.

4. Can I attach my own phone, tablet or laptop to the TravelTab Wi-Fi Hotspot?

If you rent a TravelTab Adventurer, access to the secure Wi-Fi HotSpot is available for up to 5 devices. If you rent our Navigator Plus model, you may purchase access to Wi-Fi for 2 devices for a daily fee.

5. My hotel has Wi-Fi so why do I need TravelTab’s hotspot?

We hear this question a lot. Sure, you can use your hotel provided Wi-Fi or go down to the local coffee shop and use that connection too. But neither option is secure. Your TravelTab hotspot is secure and you can customize the name and password. Plus, your TravelTab is mobile so you can bring it with you. Try doing that with your hotel!

6. Is Unlimited Data Really Unlimited?

Yes, we do provide unlimited data and your daily use does not have an impact on your access. However, the bandwidth to that data cannot be guaranteed due to varying factors such as your location and signal strength.

7. How do the calling credits work?

If you rent a TravelTab Adventurer, you will have 60 daily credits ready to use. These credits will replenish each night at midnight so you’ll always start each day with 60 credits. These credits are used for both phone calls and text messages. So how does it work?

  • Text Messages = 1 credit per message
  • Calls = 1 credit per minute (for calls inside the United States, Canada and Mexico)
  • Calls = 2 credits per minute (for calls outside of the United States, Canada and Mexico)

If you rent our Navigator Plus model, you may purchase credits in 30, 60 or 90 credit increments.

8. Can someone call me on my TravelTab? Do I get a phone number?

Each TravelTab offers the convenience of a custom phone number for use during your rental period. You can use that number as your local point of contact or have friends and family use it to call you directly during your trip. How cool is that!

9. Does the navigation include Traffic updates?

It sure does! Our advanced navigation system includes real-time traffic and alerts to keep you on the best route. Plus, we’re voice-activated and support multiple languages to help you navigate the roads like a local.

10. What kind of local discounts can I find through TravelTab?

When you rent TravelTab you’ll have immediate access to discounts on tours, excursions and attractions in the area. Plus, most cities also offer great shopping and restaurant coupons that you can use directly from your TravelTab. And if you drive to another city, TravelTab will automatically adjust and you’ll see an updated list of offers based on our new location!

11. Can I purchase tickets to use after my trip or for friends & family?

Yes, by renting a TravelTab you can also purchase discounted tickets in other cities. Simply find the tickets you want, purchase them on the device, and then you will have the option to email the vouchers to yourself or to your friends or family. It’s that easy to save money with TravelTab!

12. Is TravelTab available outside of North America?

Currently TravelTab is offered in cities in North America (United States, Canada, Mexico) but we’re working on expansion plans. Stay tuned!

13. Are you hiring?

We are growing and always looking for bright talent to join our team. Check out our Careers page to see a list of open positions and to learn more about our team culture!

14. I have a business idea to discuss with TravelTab?

For more information or business opportunities, please contact us from this website.

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TravelTab selects HERE Mobile SDK to make travel easier for tourists in the US, Canada and Mexico

April 11, 2017April 11, 2017
Berkeley, CA – TravelTab, a leader in travel convenience products and technology, selected HERE as the mapping and navigation provider for its new travel companion devices available to car rental customers in the United States, Canada and Mexico. TravelTab has utilized the HERE Mobile SDK in the development of the devices’ navigational capabilities, giving users the benefit of industry-grade mapping and turn-by-turn navigation that works both online and offline. TravelTab offers two products that sit between a phone and a tablet in size. The TravelTab Adventurer offers convenient travel applications, unlimited data with the ability to work as a mobile Wi-Fi hotspot for up to five devices, international calls and texts, and offers discounts on tours and attractions which can be purchased using the device itself. Meanwhile, the TravelTab Navigator+ is geared mainly towards domestic travelers, who typically may not need a phone or data, but are still interested in navigation or local discounts at restaurants, shopping, tours or activities. Founded in 2012, TravelTab has sought to address a challenge car rental agencies were facing, with companies previously offering portable GPS devices to help international travelers in new locations, but finding that travelers were also asking other questions. “Customers renting a car were asking not only how they should get around, but seeking recommendations on places to eat, where to stay, where they can buy attraction and tour tickets, where they can access Wi-Fi and so on. We were listening and so we created TravelTab to be a travel companion that helps answer those questions,” said Mark Novak, Vice President & General Manager at TravelTab. He added: “A big requirement for us is to ensure our products draw on high quality mapping and navigation and we are pleased to be working with HERE on that front. In particular, we have been keen to take advantage of HERE Mobile SDK for its offline navigation capabilities, extensive database of points of interest and the ability to tailor the look and feel of the navigation experience to our specific requirements and device form factors.” At present TravelTab is available in three countries: USA (including Puerto Rico and Hawaii), Canada and Mexico. To read more, visit HERE 360. About HERE HERE, the Open Location Platform company, enables people, enterprises and cities to harness the power of location. By making sense of the world through the lens of location we empower our customers to achieve better outcomes – from helping a city manage its infrastructure or an enterprise optimize its assets to guiding drivers to their destination safely. To learn more about HERE, including our new generation of cloud-based location platform services, visit http://360.here.com and www.here.com About TravelTab Headquartered in Winter Park, FL, TravelTab is a privately-held, technology-focused company dedicated to providing robust products for the travel industry. Founded in 2012, TravelTab has successfully partnered with many world-renowned brands to offer products, technology and service solutions focused on making travel easier for consumers. For more information, visit www.TravelTab.com or find TravelTab updates on Facebook and Twitter.

Advantage To Launch TravelTab Kids® Stroller Rental Program

February 2, 2017February 2, 2017
Advantage Rent A Car (AEZ), which operates through its Advantage and EZ brands, and TravelTab, a leader in travel convenience products and technology, have announced the launch of a program to rent child strollers at the Miami (MIA), Ft. Lauderdale (FLL) and Orlando (MCO) International airports. Together, Advantage and TravelTab will offer families traveling with young children an alternative to the hassle of flying with their own child stroller or the inconvenience of waiting to rent one at a theme park. The new lightweight TravelTab Kids® strollers will be available for daily rental beginning February 7, 2017, at the Miami, Ft. Lauderdale and Orlando airport locations. In the coming weeks, customers can reserve a TravelTab Kids® stroller when making their rental reservation on Advantage.com. Rental cost for TravelTab Kids® strollers is $12.99 per day. “We are excited to partner with TravelTab and be able to offer our customers more options to enhance their rental car experience. As a leader in this category, TravelTab is a clear choice and partner,” said Scott Davido, President of AEZ. With this addition, AEZ expects to strengthen their position as the best value brand in the car rental market by filling the need for additional products to lessen a major travel stress point for the growing family segment of their customer base. “We’re thrilled to partner with Advantage to launch our new TravelTab Kids® product line. Our strollers are customized for the family traveler offering all the safety and durability parents demand, plus the comfort their children need,” said Dave Schmeltz, President of TravelTab. “We designed them to fit into the trunk of a rental car with luggage, something that’s not so easy with standard strollers.” About AEZ AEZ, operating through its Advantage and EZ brands, is the fourth largest car rental company in the United States. A leader in the industry, AEZ is active nationwide with 75 locations in 44 markets, including 23 of the nation’s 25 largest airports, and globally through its partnership with Europcar. AEZ draws on the strength of its combined companies to deliver superior service, choice and value for its customers. For more information, visit Advantage.com or E-ZRentACar.com, or engage with AEZ on Facebook and Twitter. Use the hastags #AdVroomVroom, #YourAdvantage, #EZLiving, #TheEZWay and #EZBreezy to join the conversation online. About TravelTab Headquartered in Winter Park, FL, TravelTab is a privately-held, technology-focused company dedicated to providing robust products for the travel industry. Founded in 2012, TravelTab has successfully partnered with many world-renowned brands including Advantage and E-Z Rent-A-Car to offer products, technology and service solutions focused on making travel easier for consumers. For more information, visit TravelTab.com or find TravelTab updates on Facebook and Twitter.